UDDIN, Badie. EVALUASI PENERAPAN MANAJEMEN LAYANAN TI MENGGUNAKAN KERANGKA KERJA IT INFRASTRUCTURE LIBRARY (ITIL) SUB DOMAIN SERVICE DESK, INCIDENT MANAGEMENT, DAN PROBLEM MANAGEMENT. Jurnal TEDC, [S.l.], v. 8, n. 2, p. 171-177, sep. 2019. ISSN 2776-723X. Available at: <http://ejournal.poltektedc.ac.id/index.php/tedc/article/view/281>. Date accessed: 03 july 2026.